Commuter Benefits

For 2023, the limit for pre-tax parking expenses is $300 per month. The 2023 limit for transportation expenses is also $300 per month.

For 2024, the limit for pre-tax parking expenses is $315 per month. The 2023 limit for transportation expenses is also $315 per month.

Eligible transit expenses include public transportation (such as a bus or train), vanpools, carpools and commuter highway vehicles. Parking includes parking at or near where you work. It may also include where you park to use public transit or a vanpool or carpool. It doesn’t include parking where you live.

Log in to your PayFlex account (http://www.payflex.com/). From there, select Commuter Benefits on the left side of the screen to get started.

There are several options for you online. You may choose:

• Monthly Direct Pay – PayFlex will pay your parking provider directly.
• Commuter Checks – PayFlex will mail you pre-populated checks for you to give to your provider.
• MasterCard – PayFlex will send you a MasterCard that can only be used for parking expenses. Each month your payroll deductions will automatically be reloaded onto the card.
• Cash Reimbursement – You can submit receipts to PayFlex and they will reimburse you for your qualified expenses.

You can purchase your transit pass or monthly parking by the 9th of the month prior to when you will incur the expenses. For example, you must place your order for your February expenses on or before January 9.

You’ll receive your transit pass at home in the mail before the 1st of the month. If you added funds to a Transit Card, those funds will be added before the 1st of the month.

Parking garages and lots are paid by before the 1st of the month when the expense is incurred.

If your parking provider can’t take payments directly from PayFlex, you can still participate. You can enroll in the Cash Reimbursement program. When you pay for your eligible parking expense, make sure to get a receipt. You can submit your claim online for reimbursement.

No. You don’t need to submit any receipts when you order your transit passes online.

No. You can set up your purchase as a recurring transaction. If you do, the system will automatically order your passes based on the schedule you set. You don’t need to go back online each month. You can make a change or cancel this at any time.

PayFlex currently offers more than 10,000 different types of tickets and passes. If you can’t find your provider, select the “click here” link on the transit order screen. You can give us your transit pass information and we’ll look into it. We’ll let you know within 10 business days on the status of your request.

You must cancel your pass order before each month’s order deadline, which is the 9th of the prior month. For example, if you have a recurring order set up for transit passes and you want to cancel your July pass, you would need to cancel your order online by June 9.

Commuter Checks are treated like a cashier’s check or money order. If lost there is no reimbursement or replacement. Please treat them like cash.

If you have funds left in your account at the end of December, you will have 60 days to submit receipts for reimbursement of the previous year's parking or transportation expenses. If there is still money left in your account at the end of the 60-day window, it will roll over into your new year's account as soon as practicable. You will then be able to use the rolled over funds to order passes online for the new year.