Medical Coverage

McClatchy's health care plans are designed to provide our benefit-eligible employees with comprehensive and affordable care. Additional information on medical coverage is listed below.

McClatchy's medical plans, administered by Aetna, help make it easy for you to get the care you need. Make this the year to focus on you...get your flu shot, wellness exam(s) and preventive care screening(s) scheduled today!

For Transparency in Coverage Act related information, please visit this link.

Gender Affirmation Coverage

Care Overview

Savings Advantage with HSA Plan

Classic Care Plan

Member Tools

Forms

  • Physician Nomination
    Use this form to nominate a physician for recruitment into Aetna's network.
  • Medical Benefit Claims
    Use this form to submit non-network provider claims. You only need to complete the employee section through box 25 if you have a Superbill, and have paid the provider for services rendered. This claim form can be mailed, faxed, or uploaded via your Aetna Message center in your online account.
  • Transition of Coverage Request
    Use this form to make a formal request of Aetna to cover continuing care from an out-of-network doctor or other health care professionals.

Contacts

  • Aetna Member Services: 888-492-3862 (Group Number: 620229)
  • Aetna Member Website
    • Track claims, request ID cards, compare providers and service cost
      • Must be enrolled in a McClatchy medical plan to register.
    • If your coverage hasn't taken effect yet, check out Aetna/McClatchy's microsite
  • 24-Hour Nurse Line / Informed Health Line: 800-556-1555
    • Medical advice over the phone and after hours
  • Health Advocate Team: 888-277-2467
    • Transition of care and pre-certification for inpatient procedures
  • Medical Pre-certification: 888-277-2467
  • Out-of-Country Medical Emergencies: 877-212-8811 or 215-775-6445
  • Teladoc Physician Care: 855-835-2362
    • 24/7 National network access to board-certified doctor over the phone, web or mobile app and after hours

 

Aetna Language Services

Servicios lingüísticos | Lus pab

Dịch vụ ngôn ngữ | 语言服务

888-492-3862