Recently gained or lost other health coverage?

Below are items you may want or need to take care of within 31 days.

Notify the LiveWell team

Within 31 days of the coverage change, you will need to process a Life Event via our UKG portal and provide documentation supporting the change.
To process a Life Event, you'll need to visit the Benefits area in UKG.  In this instance, you'll want to choose employee/dependent gains coverage or loses coverage as the type of event. Additional resources for navigating the new Benefits platform can be found here. If you have any additional questions, please don't hesitate to contact our LiveWell team at livewell@mcclatchy.com.

If gaining coverage, documentation must include name and the effective date of the new coverage. Documents that may suffice include:

  • Medicare documents
  • medical insurance card
  • letter from employer on company letterhead
  • letter from the new insurance company reflecting the date coverage becomes effective

If losing coverage, documentation must include name and the loss of coverage effective date. Documents that may suffice include:

  • a copy of your COBRA qualifying event notice
  • letter from employer on company letterhead
  • letter from the former insurance company reflecting the date coverage becomes inactive
  • severance documents

Update your benefits

Manage your profile to add or remove your dependent if needed and then update your benefit elections. Any enrollments or changes you make will take effect on the first day of the month following the date the gain or loss of coverage, once the required documentation is received.

Note for the Dependent Eligibility Verification Process: McClatchy reserves the right to periodically audit enrolled dependents to ensure they meet our eligibility requirements.

Still have questions?

McClatchy's LiveWell benefits team is here to help you get the most out of our benefits programs! If you have specific plan questions or need assistance resolving claim issues, contact the LiveWell team by phone, email: